Step one

Book a call

Bring the document your team rebuilds every cycle.

Step two

Free training hour

Claude set up on each person's own work, on your own systems.

Step three

Audit

A written list of what repeats and what it costs you now.

Step four

Build on your template

Your file, your systems, every figure checked before it reaches a client.

Step five

Hours back, every cycle

Ten hours became twenty minutes. An hour per client became ten.

How this differs from knowledge base software

Most knowledge base software asks you to move in first. Somebody rewrites a year of documents into articles, and the folder everyone actually uses carries on beside it.

An ai knowledge base reads what you have where it sits. No migration, no parallel copy, no article nobody updated.

How the corporate knowledge base is assembled

Your files stay where they are. SharePoint, Google Drive, Dropbox.
Everything is indexed. PDFs, spreadsheets, decks, Word files, scanned brochures.
Answers cite the document they came from, with the version, so nobody quotes a superseded price.
Superseded files are marked. A revision replaces the old answer rather than sitting beside it.
What it cannot answer, it says so, instead of guessing from something close.

What makes this ai knowledge base software different

Documents never leave your tenant

For the events company the extraction runs in process, with no third party service involved. That was proven rather than claimed: the reader ran with every outbound connection blocked and still read all 24 pages, 4,542 text boxes and 89 prices.

It reads the awkward files

Brochures laid out in design tools, scanned pages, tables split across pages. A faq knowledge base software product expects tidy articles, and your pricing does not live in one.

It knows which version is current

Each document is tracked by its contents, so a re-uploaded revision is recognized as the same file.

What you get

One answer, from the current file.
New staff who find things without asking somebody.
Fewer quotes sent from an out of date price list.
No migration project, which is the reason most knowledge base ai work stalls.

What it connects to

SharePoint, Google Drive, Dropbox, and whichever system holds customer records. It can also sit behind an ai chatbot with knowledge base access for staff to query directly.

Questions

Do our files move?
No. They stay where they are and are read in place.
Does anything leave our systems?
For the events build, nothing does, and we proved it rather than asserting it.
Is this the best knowledge base software for us?
If your documents are already written and scattered, yes. If you want a published help center for customers, a traditional product suits better.
What file types work?
PDFs, Word, Excel, PowerPoint, CSV files and scans.